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Centers of Excellence

Centers of Excellence Program

An end-to-end program to establish co-effective partnerships between Hospitals in KSA and top teaching hospitals in the world.

Centers of Excellence Program transfers the international knowledge in specific fields, including starting new medical departments and services and improving existing ones, to prepare any provider facility for healthcare transformation in 2030 vision.

Simulation training

To start
Execution phase

Clinical Pathways

Policies, Procedures
and SoPs

Training

From top teaching
hospitals in the world

Consulting

Gap Analysis Before
starting the program

Efficiency
Audits

RCM
Support

Accreditation and Certification Support

Non-Clinical Apsects

COE Goals

Improve Quality

Improve Performance Quality monitoring

Enhance the Facility's Image

Reduce Length of stay Enhance Efficiency Increase Beds utilization Increase Profitability.

Marketing

Improve Market Share Magnet Institution

COE Approch

1
Structure study

Available Resources and How to Better Use Them?

Manpower
Machinery
Policies and Procedures
Clinical Pathways
Data Collection tools
HIS, EMR, etc.
2
Process Study
Current Process and How to Improve it?
Adherence to the clinical pathways
Utilization Efficiency
Waiting times
Administrative Process
Utilization Management
3
Outcome Study
Where we are,
how to improve?
Clinical Outcomes
Patient's satisfaction
Profitability
Employee Satisfaction
Employee professional development
length of stay and unnecessary cost

COE Process

1
Study the situation on the ground.
3
Identify the areas with the biggest impact and implement.
5
Stabilize improvement and new gains.
2
Develop Data collection tools and implement it.
4
Assess the level of improvement and impact.
6
Expand and enhance on new gains.
1
Study the situation on the ground.
2
Develop Data collection tools and implement it.
3
Identify the areas with the biggest impact and implement.
4
Assess the level of improvement and impact.
5
Stabilize improvement and new gains.
6
Expand and enhance on new gains.

Impact of COE

1
People

The most valuable asset and the most volatile

COE helps your teams learn and evolve
COE makes the team happier, and attracts talents
2
Premises and equipment

Physical assets

COE leads to Optimized use of space, equipment and machinery
3
Systems and protocols
Protocols are a constantly changing element
COE introduces and implements the most advanced systems, by the top experts in the world
4
Reputation

Very hard to acquire and easily compromised

COE helps build marquee Programs that brands the hospital as the best in its field
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